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Lt Guv interacts with citizens who had filed complaints on JKIGRAMS

Lt Guv interacts with citizens who had filed complaints on JKIGRAMS
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SRINAGAR, JUNE 26: Lieutenant Governor Manoj Sinha interacted with citizens who had filed complaints on JKIGRAMS, during “LG’s Mulaqaat”- Live Public Grievance Hearing programme, at the Civil Secretariat.

Interacting with the people, concerned Deputy Commissioners and Senior Superintendents of Police through Video Conferencing, the Lt Governor took appraisal of the action taken on the grievances received from the citizens.

“The administration represents the aspirations of all the citizens and every section of our vibrant society. Time-bound delivery of services, prompt and effective redressal of grievances form the core of administration’s development initiatives,” the Lt Governor said.

The Lt Governor directed the Deputy Commissioners to constructively engage with citizens, prioritize concerns of the poor and needy and resolve all issues in a transparent manner.

For maintenance of parks and other such public properties, we also seek the participation of residents. We are committed to the goal of providing a better quality of life to our citizens and community participation would play a key role in cleanliness of parks and public spaces, he added.

The Lt Governor also took a strong note of fake complaints on JKIGRAMS.

This practice needs to be stopped.  The platform is meant for providing hassle-free public services and to identify deficiencies, if any, to achieve the objective of people-centric governance. Through public outreach programmes, we need to sensitize and encourage people to file genuine grievances for more transparent, accountable and citizen-friendly governance, the Lt Governor directed the officials.

Responding to a complaint of Sh Mohd Afzal Bhat from Bandipora regarding dysfunctional well in his locality at Odina Sonawari, the Lt Governor directed the concerned Chief Engineer to make alternative arrangements to provide sufficient water supply to the residents of the affected area till the new well is being made functional.

On the grievance pertaining to incomplete building of the Government Girls School Dab Ganderbal, the Deputy Commissioner briefed the Lt Governor that the school has been shifted to new building and funds have also been released to ensure availability of sanitation facilities and installation of fences.

Somraj from Jammu drew the attention of the Lt Governor on the issue of reinstallation of hand pumps at Bhagwati Nagar area. The Lt Governor sought details on the issue and instructed the Deputy Commissioner to take effective measures to resolve the same at the earliest.


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