Delhi airport congestion: Authorities to reduce peak hour flights; real-time monitoring of crowd at gates
New Delhi, Dec 12 (PTI) To address Delhi airport congestion, authorities on Monday put in place an action plan whereby flights during morning peak hours will be reduced and efforts will also be made to move some flights from Terminal 3. The latest action plan follows civil aviation minister Jyotiraditya Scindia inspecting the arrangements at Terminal 3 (T3).
Apart from posting real-time updates on waiting time on social media, a command centre will monitor crowding at the gates on a real-time basis, officials said. Crowd managers and usherers will guide travellers. Further, airlines will be notified about the crowd numbers so that check-in points can be made congestion-free, they added.
Amid rising passenger complaints about long queues and waiting hours at the country’s largest airport in recent days, the civil aviation ministry and the stakeholders have taken various measures to deal with the situation. The officials said an action plan has been drawn up after the visit of the minister to T3 of the Indira Gandhi International Airport (IGIA) on Monday morning.
