AG’s office establishes new revision sections for pensioners
Srinagar: To cater to the huge rush of pension revision cases, new pension revision sections have been created in both Srinagar and Jammu offices of Accountant General (A&E) in Jammu and Kashmir in addition to existing sections. Additional Staff has been posted for these sections for early settlement of the cases, a spokesman of the department said.
He said that the AG’s office is committed to authorise fresh cases as per citizen charter within 45 days of receipt from the concerned department.
“By deployment of additional resources, we hope that backlog of cases under SRO-194 dated 24.04.2018 i.e. cases of pensioners who have retired or expired after 01.01.2016 and who have not received revised benefits as yet, will be cleared by July 2019. Since pension of Pre-01.01.2016 pensioners has already been revised under formulation-1 of Govt. Order No. 222-F dated 24.04.2018, it will be our endeavour to clear cases for revision under formulation-II expeditiously,” reads the statement issued.
Accordingly, all the pensioners/family pensioners covered under SRO-194/G.O. 222-F are requested to cooperate with this office and spare the trouble of visiting the office personally or requests for help/information from unauthorized persons, the statement added.
All queries or grievances can be addressed to our official e-mail ID email@example.com or the people can get in touch with Srinagar office helpline number 1800 180 1070 (with contact person – Abdul Rashid Malik, PRO, and Jammu office helpline number 1800 180 1090 (with contact person – Sanjay Gupta, PRO) and pensioner can also send a fax to Srinagar Office – 0194-2477839 and to Jammu office – 0191 – 2582065. Our office will endeavour to reply within a week, the statement said.
For escalation of the cases, in case pensioners are not satisfied with the response, they may contact Sangeeta Purswani, IA&AS, DAG (Pension) on e-mail ID firstname.lastname@example.org and over phone 0194-2458126 (between 2:00 PM to 04:00 PM, the statement informed.